You don’t only want to focus on hot or warm leads, but your existing clients as well. They can come back again and again for your product or service. Building customer loyalty is the best way to go because it can lead to referrals and major sales!
Here are some ways to nurture them properly…
Offer Early Bird Sales on New Products: When you know that you’re planning the release of a new product, tease your current customers along the way about the launch.
Keep in Contact with Your Customers: Even if you aren’t planning a new product launch for some time, it’s important to keep in touch with your current customers by sending them links to interesting products.
Follow Up with Customers Often: Once a customer buys something from you, it’s important that you follow up and ask them how they are enjoying their purchase. Do this after allowing enough time for them to try the product or see the results.
Thank Your Customers: Never pass up an opportunity to think of your customer and surprise them with unannounced bonuses. These types of bonuses will encourage future purchases because people love feeling as if they got more than they paid for.
Invite Current Customers to Private Groups: A great way to thank your satisfied customers for their business is to invite them to a private Facebook group or message board for customers only.
So loyal customers are your bread and butter and are essential to sales growth. Will you need help with your customer service line and follow up calls? If yes, then please feel free to contact us by clicking right HERE. We have VAs that have the experience you need. In the meantime, please feel free to like us on FACEBOOK, then go and follow us on TWITTER and INSTAGRAM as well.